We receive items from a variety of sources, including donated items from non profit partners we work with. Although we receive many donated items, not all items we receive would we sell in our store. We have developed a 15-point inspection process for the following items to ensure that all items meet our rigorous standards. For other items, we have similar inspection standards for those as well. We also conduct extensive research on the products we sell to ensure there are no recalls or defects we need to be aware of prior to listing items.
Our 15-point inspection for clothing includes inspection for:
- Rips
- Tears
- Holes
- Odors
- Sizing tag / makers label
- Pulls
- Material content tag
- Wrists / Cuffs
- Armpits / Crotch
- Back
- Front
- Stains
- Elbows / Knees
- Neckline
- Waist
Our 15-point inspection for handbags includes inspection for:
- Rips
- Tears
- Holes
- Odors
- Back
- Front
- Stains
- Bottom
- Sides
- Sizing tag / makers label
- Material content tag
- Inside pockets
- outside pockets
- Strap
- Hardware
Our 15-point inspection for china includes inspection for:
- Chips
- Cracks
- Crazing
- Utensil marks
- Rubbing
- Fading
- Scuffing
- Maker marks
- Top surface
- Bottom surface
- Sides
- Front
- Back
- Rim Edge
- Handle or spout
Our 15-point inspection for electronics includes inspection for:
- Battery corrosion
- Battery compartment in tact
- Buttons / controls move freely
- Scratches
- Cracks
- Chips
- Working as it should with batteries
- Working as it should with adapter
- Turns on / off
- Top
- Bottom
- Sides
- Handle or Strap
- Front
- Back
If we deem that an item is not to our standards, we do not sell it. Rather we work with several organizations that recycle the items and use them for other purposes. We attempt to never sell items unless they meet all of our quality standards for each category. However, we are human and mistakes can be made, although not very often if ever.